People Change Projects- Celebrating our successes

As we complete our first year at People Change Projects, I wanted to thank all of the wonderful clients we have supported plus all of the excellent trusted associates in our team that have worked hard to provide some exceptional change management solutions that have not just been successfully implemented but truly embedded and sustainable for our clients.

We have been commissioned by both larger organisations plus some thriving SME business from across both public and private sectors. Engaged on a range of solutions stretching right across the change management spectrum from full end to end programme management services through to process optimisation and efficiency.

The people elements of change have been a core component of our service and engrained in the skills of the teams we have deployed, notably focusing on culture and capabilities from the outset to maximise overall adoption rates, benefits and most importantly ensuring the change lands, embeds and works for the business.

Here are just a few PCP highlights to mention:

1. Worked with a range of police forces to support, guide and advise on overall change capability, programme governance and structure, PMO design and development plus business and change readiness.
2. Established a transformation roadmap, key planning and core start up documentation for a ground breaking, truly inspirational and international law enforcement and education programme.
3. Supported a utility SME to establish a strategy and business plan alongside fundamental people and process reviews to produce a growth plan over the next 5 years to enable sustainable growth from a £1m to £5m business and develop a suitable target operating model.
4. Provided a tailored solution for a medical professional services organisation requiring specific change specialists and PCP quality assurance.
5. Provided a programme audit and healthcheck for a further education provider to ensure the transformation programme was set up for success across the digital and people aspects of change. Listened to the business and carried out staff surveys that took change and transformation confidence levels from 27%-76% within 12mths.
6. Produced a benefit calculation and realisation review with PCP people impact assessment for a high street chain of restaurants. Providing a significant efficiency saving of £17.8m across all 92 stores and with it an overall customer experience review that improved their NPS scoring significantly.

What next for PCP:

We are growing rapidly both in terms of new opportunities and PCP assignments but also in developing our trusted core of associates that share the same ethos, passion, values and quality as the PCP team.

We now offer a programme assurance and review service using our team of fully certified reviewers and change specialists that have vast experience in assessing those highest value and risk programmes. Drawing on such learning and exposure in assessing across a variety of public, private and central government environments to now offer help on your programmes, to enable an enhanced probability of delivering your outcomes and business benefits.

We will be working together with you to provide a dynamic 5 day assurance audit that will give peace of mind that your programme is set up for success and provide clearly structured recommendations and next steps to assist those areas that may be falling behind or slipping off track.

If you are a business and would like a conversation on how PCP could positively improve and enhance your current organisation then please get in touch.

Thank you and here is hoping for another successful year ahead and plenty of adopted, embedded and sustainable change with people at the heart.